Key User Scenarios
Auditing your Conversion Paths
Your application might have zero bugs, but if the user cannot complete the action that matters most (buy, sign up, use the service), you are losing money. Our approach with Key User Scenarios isthe assurance that your business works.
Why not just rely on “unit tests”?
Unit tests check components. We check the Value Flow.
We simulate the behavior of your most valuable customer, going through the entire path that leads to conversion or service usage.
Our Key Results for your Business:
Churn Reduction
Reducing the number of users who unsubscribe.
Brand Security
Ensuring that complex interactions (social shares, integrations) happen without visible errors.
Risk Control at Launch
Validating that calls-to-action and checkout steps function perfectly.
Conversion Optimization
Validating that calls-to-action and checkout steps function perfectly.
Leverage our expertise
Our Focus: The 3 Pillars of Customer Success
- Parcours Prioritaires : We prioritize execution of scenarios that represent the highest traffic volume or biggest financial impact (e.g., “Login and Purchase”, “Key Record Creation”).
- Cross-Functional Consistency: We validate that data flows correctly between different sections of your application (e.g., Preferences saved on page A show correctly on page B).
- State Management: We check persistence of information (e.g., an item added to the cart remains after logout/login).
In short: We don’t just look for bugs, we aim to protect your revenue by ensuring your customers can complete their goals effortlessly.
Ready to Secure Your
User Experience?
Start the audit: Let's schedule a session to map out the most critical scenarios for your application.
DO YOU HAVE A PROJECT IN MIND?Contact Us
012345678900123456789001234567890 +comprehensive audit assignments and projects
012345678900123456789001234567890 +Critical and major vulnerabilities identified
